211 Needs Data

Our interactive needs dashboard is updated daily and allows you to explore the documented needs of your community and your province.

Our information and referral specialists collect data on 211 callers seeking help. The report provides information on the services to which 211 callers were directed, as well as high-level demographics when it was possible to capture this information.

Watch this video tutorial to understand how to navigate the dashboard.

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The data is also being used by #HowsMyFlattening, A centralized data analytics and visualization hub monitoring Ontario’s response to COVID-19. Check out their analysis here.

To learn more about the data 211 Ontario collects, and some of the applications in which 211 data has been used, click here.